Terms & Conditions

1. Booking & Deposit

A non-refundable initial deposit of £30 per person is required to confirm a booking. The full balance is due as agreed at the time of booking. Your booking is confirmed only once we have received the deposit and issued a written confirmation.

2. Refund Policy

The £30 initial deposit is 100% refundable if cancelled within 14 days of booking, provided travel is not within 30 days. For cancellations outside this window, please refer to our Refund Policy page.

3. Changes to Bookings

We will do our best to accommodate requests for changes to your booking. Amendment fees may apply depending on the supplier's terms. Significant changes (e.g., destination, dates) may require a new booking.

4. Travel Documents

It is your responsibility to ensure you hold a valid passport, visa, and any required travel documents. We are not liable for any loss arising from failure to carry the correct documentation.

5. Travel Insurance

We strongly recommend that all travellers purchase comprehensive travel insurance prior to departure. We accept no liability for losses that would otherwise be covered by insurance.

6. Pricing

All prices are per person based on twin/double occupancy unless stated otherwise. We reserve the right to correct errors in pricing. Prices are subject to availability and may change without notice until a booking is confirmed.

7. Complaints

Any complaints must be notified to us in writing within 28 days of returning home. We will acknowledge your complaint within 14 days and aim to resolve it within 28 days.

8. Contact

For any questions regarding these terms, please contact us at Office 2116, 85 Dunstall Hill, Wolverhampton, WV6 0SR or call +44 7441 487783.